FAQ

Frequently Asked Quesitons 

What is the Address/Phone/E-Mail for DR Prop Studios?

Our Address is:

DR Prop Studios
5325 Pen Avenue
Sanford, Florida 32773

 

Phone: 800-704-7089

Fax: 800-991-6206

e-Mail: sales@drpropstudios.com  


What Hours Are Customer Service Available?

Monday - Friday
9:00am EST to 5:30pm EST

800-704-7089 x 1


How Long Does It Take To Recieve My Item?

All items are made to order (excludes Party Supplies) and require manufacturing time.

  • 2D Flat Cardboard Props: Our Cardboard Props typically ship within 3-5 business days. Please contact us for large quantities, as these may take longer.
    • NEXT DAY MANUFACTURING:
      • Orders processed Monday through Thursday before 3pm are shipped the Next Day.
      • Orders processed Friday before 3pm are shipped on Monday.
      • Orders processed Friday (after 3pm), Saturday, and Sunday are shipped on Tuesday.

 

  • 3D Cardboard Props: Our 3D Cardboard Props typically ship within 7-14 business days. Please contact us for large quantities, as these may take longer.

 

  • Foam Props: Our Foam Props vary in production time. Typical production for small stock items run 7-14 business days. Larger stock items and custom foam props can vary 4-6 weeks. Please contact prior to placing your order if you have a specific event date. Expedite is sometimes available.